Radical Privacy Commitment

Privacy Charter & Policy

At HelpGate, privacy is not a legal disclaimer—it is our fundamental architectural constraint. We believe you should never have to surrender your personal data, confidential contracts, or API keys just to format a line of JSON or merge two PDF documents.

Zero File Uploads

All PDF and image manipulation occurs purely in your device RAM via WebAssembly and Canvas. Files are never transmitted over the internet to any server.

Zero Secret Logging

Passwords, hashes, JWT tokens, and invoices generated in our tools are created ephemerally and never logged, cached, or transmitted to any database.

No Tracking Cookies

HelpGate does not use persistent tracking cookies, fingerprinting libraries, or cross-site user surveillance mechanisms.

No Mandatory Accounts

Every tool is immediately accessible upon landing. We do not demand email registrations or social logins to unlock basic functionality.

1. What Information We Do NOT Collect

  • We do not collect or store documents, PDFs, images, or files you load into any tool.
  • We do not record passwords generated with the Password Generator.
  • We do not store invoice data on our servers (optional drafts are stored strictly in your browser localStorage).
  • We do not record tokens or JSON payloads entered into developer tools.

2. Ephemeral Network Diagnostics

Certain network diagnostic utilities (e.g. My IP Address lookup) require an edge network request to return your public IP header. This information is processed ephemerally on Cloudflare edge workers in memory and is immediately discarded without database persistence.

3. Analytics & Telemetry

We employ privacy-preserving, cookieless edge analytics (such as Cloudflare Web Analytics) solely to count aggregated page views and monitor system uptime. This data does not track individual user identity or cross-site browsing history.

4. Contact & Inquiries

For privacy inquiries or technical security disclosures, please contact the engineering team at One Gateway Online Pvt Ltd via our official domain at https://helpgate.in.